Delivery and Shipping Policy

Dispatch Time:

• Orders are dispatched within 48-72 hours of receipt.

Delivery Time:

• 3 to 12 working days, depending on geographic location.

Logistic Partners:

• DHL
• Blue Dart
• Speed Post
• Established local couriers for domestic deliveries.

Domestic Orders:

• No free shipping unless specified.
• Shipping charges will be stated on the site or communicated at order placement.
• Delivery time: 9:00 AM – 5:00 PM (IST) during business days (Monday to Friday).
• No guaranteed shipping or deliveries during public holidays.
• Express shipping charges are additional.

Customer Requirements:

• Provide accurate shipping details (name, address, city/state/country, postal code, landmarks, and telephone numbers).
• Ensure availability at the delivery address or make arrangements with the courier company for re-delivery or pickup.

Responsibility:

• Prayas India is not liable for delays due to natural calamities, accidents, or mistakes by the shipping service provider.
• Not responsible for customs duties or taxes for international deliveries, which are to be borne by the customer.

For further clarifications, customers can contact through the provided website.